Sartori & Berger

"Your first choice in all German Ports and in the Kiel-Canal" – using this slogan, Sartori & Berger provides cruise operators with a sophisticated agency network covering all German ports as well as the Kiel Canal on a 365/24/7 basis. Established as shipbrokers and owners in Kiel back in 1858, Sartori & Berger today fully concentrates on providing marine and logistics services, offering its clients a vast choice of high-quality services. In addition to its nationwide port agency network, the company also provides stevedoring and mooring services, agency attendance in Kiel Canal, services for ferry operators, P&I Correspondence as well as business consulting for the maritime industry. A dedicated branch office represents Sartori & Berger in the Port of Rostock. The company acts as port agency and terminal operator for Tallink Silja Line and as terminal operator for Scandlines. Moreover, it attends a vast number of cargo ships and, of course, cruise vessels.

  

Recognising the early signs of a cruise industry boom, Sartori & Berger came first to offer dedicated Germany-wide port agency services for cruise operators. Today the company attends cruise vessels in all German ports as well as in the Kiel-Canal. Rostock-Warnemünde constitutes an important destination covered by Sartori & Berger’s port agency network.

 

Operators choosing Sartori & Berger as their German partner benefit from a vast range of services provided under the umbrella of a "One Stop Shopping" business concept. Services are tailored to the individual requirements of each operator and vessel. They may, according to demand, include port clearance, mooring, provisions and luggage handling, shoreside check-in, security screening, passenger transfers, shore excursions and passenger services. Cruise operators benefit from efficient services provided in superior quality and reliability.

 

Sartori & Berger's qualified team constitutes a cornerstone of every port call. Well-trained multilingual staff attends cruise ship passengers and crew in a friendly and committed way. To the Sartori & Berger team, "welcome to Germany" means more than just a saying – it is an attitude and obligation. Sartori & Berger's management has vast cruise industry knowledge and maintains close contact to operators from all over the world. The company's service portfolio is tailored to industry needs and continuously extended in line with request brought up by Sartori & Berger's regular clients.

 

Back in 2001, Sartori & Berger established an in-house Shore Excursion and Ground Handling Division. This department exclusively dedicated to cruise ship calls offers its customers a wide range of excursions as well as ground handling services tailored to turnaround calls. In the latter segment, main products include passenger transfers, meet & greet services at all German stations and airports, shoreside check-in as well as pre- and post-cruising arrangements featuring trips to Germany's cultural and natural heritages. Operators calling a German port in transit may choose from Sartori & Berger's vast portfolio of shore excursions to some of the country's most thrilling sights. Particularly popular excursions accessed from Rostock include Berlin, the seaside resort of Heiligendamm as well as "Molli", a picturesque local steam railway to Kühlungsborn.

Our contacts

For enquiries concerning port calls at Rostock as well as for general enquiries about Sartori & Berger’s services for cruise operators:

 

Frank Kaczor
Head of Branch Office

Branch Office Rostock

Ost-West-Str. 5, D-18147 Rostock
Postbox 481022, D-18132 Rostock
Phone: +49 381 / 670 89-20
Fax: +49 381 / 670 89-10
Email: f.kaczor@sartori-berger.de

  

For enquiries concerning ground handling and shore excursions:

  

Ulrike Ritter
Manager Shore Excursions
Wall 47/51, D-24103 Kiel
Phone: +49 431 / 981-212
Fax: +49 431 / 961 08
Email: u.ritter@sartori-berger.de

 

For media enquiries:

 

Frederik Naumann
Corporate Relations / Public Affairs
Wall 47/51, D-24103 Kiel
Phone: +49 431 / 981-210
Fax: +49 431 / 961 08
Email: f.naumann@sartori-berger.de

 

Sartori & Berger provides a vast range of services to services for shipping in all German ports. Kindly consult our website to gain more detailed information: www.sartori-berger.de !